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Maintenance
Receiving, Pricing & Distribution (RPD)
Transaction Round-Up Events
During round-up events, you will be prompted with a pop-up screen after you select “Checkout” (or either of the 100% options). You will have three options:“Skip Donation” takes you to the payment screen without adding round-up.“Add Donation” adds a round-up to...
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Behind The Register
Guest Resources
Taking Payment
In-store payments can be made using cash, credit cards, debit cards, or gift cards. Customers may combine any of these payment methods.
Accepting Payment by Cash
Select the Checkout buttonSelect Cash.Use the on-screen keypad to enter the amount of cash they are paying with. If exact change is provided, select the 100% button.Select Checkout Select the proper receipt option (show, print, email, gift)Select New Sale to r...
Accepting Payment by Credit or Debit Card
Select the Checkout buttonSelect Card Select 100% to send the full transaction total to the terminal (card reader)Select the proper receipt option (show, print, email, gift)Select New Sale to return to the POS screen, ready for the next transaction. Split Pay...
Accepting Payment by MGS Gift Card
Select Givex Scan the card in the "Card Number" fieldSelect “Use 100%” or specify a smaller amount and select “Use”
Accepting Payment by Visa / Mastercard Gift Card
Video Embed Process
Videos were added by following these steps: Copy Vimeo embed code Embed code must be "Fixed" to ensure compatibility with Bookstack. In Bookstack, select Insert/edit media Paste the embed code Select General, and clear out the Width and ...
Manager Resources
Employee Resources
Hotel Perks & Travel
If you are traveling to any of our Mast Store locations for work (or even for a fun vacation get away), you can take advantage of special hotel rates at select hotels in some markets. The information below gives you the details you need to book a stay at one o...
Mast General Store Emergency Procedures
Mast Emergency Procedures
Mast's Emergency Procedure Documentation is a critical element in ensuring the health and safety of every employee, as well as our guests and visitors. Each location has their own Emergency Procedures Document (including the Support Facility, the Candy Process...
Store Sign Template & Instructions
If you are familiar with editing signs and the appropriate fonts have been installed on your computer CLICK HERE to download a sign template. Otherwise, follow the instructions below. Download/Install Fonts Make sure these three fonts are installed on your c...