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Closing the Register
Important Note: Due to the penny shortage, all cash transactions will have the ‘change due’ rounded up to the nearest five cents. This is likely to result in discrepancies in your end-of-day totals and a slight variance is to be expected. Please DO NOT adjust ...
RPD Supply Reorder Form
If you need to submit a Supply Reorder request, click this link to access the most up-to-date version of the order form: MASTER-SUPPLY-LIST-JUNE-2025.xls Once you've filled out your request, save and send the form to Kathy Price in RPD at Kathy...
Recycling Fuel Canisters
Fuel canisters containing isobutane fuel used for camping are very difficult to recycle. To give our guests options, Mast will collect and recycle these items. Canisters accepted for recycling will include ONLY those that contained isobutane fuels, like those ...
Penny Shortage Process
Background As of summer 2025, the U.S. Mint is no longer making new pennies. That means businesses and consumers are now starting to notice the effects of the penny shortage. Because we still process cash transactions at all locations, we need a policy and pr...
RTV Vendor Policies
General Guidelines The goal for any damaged goods is to recoup as much of our cost as possible. Appropriately discounting the item and selling it in your store is the best way to meet that goal. Please follow the steps below to process damaged goods and refe...
Video Embed Process
Videos were added by following these steps: Copy Vimeo embed code Embed code must be "Fixed" to ensure compatibility with Bookstack. In Bookstack, select Insert/edit media Paste the embed code Select General, and clear out the Width and ...
Hotel Perks & Travel
If you are traveling to any of our Mast Store locations for work (or even for a fun vacation get away), you can take advantage of special hotel rates at select hotels in some markets. The information below gives you the details you need to book a stay at one o...
Mast General Store Emergency Procedures
Mast Emergency Procedures
Mast's Emergency Procedure Documentation is a critical element in ensuring the health and safety of every employee, as well as our guests and visitors. Each location has their own Emergency Procedures Document (including the Support Facility, the Candy Process...
Store Sign Template & Instructions
If you are familiar with editing signs and the appropriate fonts have been installed on your computer CLICK HERE to download a sign template. Otherwise, follow the instructions below. Download/Install Fonts Make sure these three fonts are installed on your c...
Truck Calendar
This truck calendar is a work in progress. Open a month to see what the truck schedule is for any given day. FebruarySunMonTuesWedThursFriSat1234567CAR SHUTTLES ALL STORES891011121314AVL()/ WVL()/ KVL()/COL()/ HVL()/OBM()/ ORIG()/ANX()AVL()/ WVL()/ KVL()/COL(...
Pro-Deal Sites for Mast Employees
One of the terrific benefits of being a Mast employee is access to tons of great Pro-Deals from a range of our vendors! These Pro-Deals look different from vendor to vendor, and not every brand we carry makes deals available. In some cases, all you need is to ...
Store Tax Rates
Please refer to the following table for specific tax rates for each location for food, non-food, and candy. Store #Food RateNon-Food RateCandy Rate12.00%6.75%6.75%22.00%6.75%6.75%32.00%6.75%6.75%52.00%7.00%7.00%66.25%9.25%9.25%72.00%6.75%6.75%82.00%7.00%7.00%...